Privacy Policy

Who we are

Natural Home Buyers is a local home buying company serving Hampton Roads, Virginia. This policy explains what information we collect when you visit this website, call or text us, or submit the property form, and what we do with it.

Information we collect

When you fill out the form on this site, we collect:

• Your first and last name
• Your phone number and email address
• The street address, city, state and ZIP code of the property
• Anything you choose to tell us about the property, your timeline, or your situation

When you browse the site, we also automatically collect basic technical information such as your device type, browser, pages visited, and how you arrived at the site (for example, from an ad). This helps us understand which advertising is working.

How we use your information

We use the information you share to:

• Contact you by phone, text message, or email about your property
• Research the property and prepare an offer
• Follow up on questions you ask us
• Measure and improve our advertising
• Meet legal or record-keeping obligations

We do not use your information for anything unrelated to your property inquiry.

Calls and text messages

By submitting the form, you agree that Natural Home Buyers may contact you by phone, text message, or email about your inquiry, including by automated systems where permitted by law. Message and data rates may apply. Consent is not a condition of any purchase or sale. You can stop text messages at any time by replying STOP, and you can ask us to stop calling by telling us on a call, calling or texting us at (757) 527-8124, or emailing info@naturalhomebuyers.com.

Who we share it with

We do not sell your personal information. We may share it only with the people and service providers needed to handle your inquiry, such as:

• Title companies, attorneys, or closing agents involved in a potential purchase
• Service providers that host this website or deliver our messages
• Advertising platforms, in aggregated or de-identified form, to measure ad performance
• Authorities, if we are legally required to do so

Any service provider we work with is expected to protect your information and use it only for the work they do for us.

Cookies and tracking

This site may use cookies and similar technologies, including advertising pixels, to understand how visitors use the site and to measure the ads that brought you here. You can control cookies through your browser settings. Turning cookies off will not stop the form from working.

How we protect your information

We limit access to your information to the people who need it to handle your inquiry, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is perfectly secure, so we cannot guarantee absolute security, but we take protecting your information seriously.

How long we keep it

We keep your information only as long as needed to respond to your inquiry, complete any transaction, and meet legal or record-keeping requirements. After that, it is deleted or de-identified.

Your choices and your rights

You can at any time:

• Ask what information we have about you
• Ask us to correct or delete your information
• Ask us to stop contacting you
• Opt out of text messages by replying STOP

Depending on where you live, state law may give you additional rights over your personal information, such as the right to know what we collect, the right to correct it, and the right to request deletion. We honor those rights for everyone who contacts us, wherever they live.

To make any of these requests, email info@naturalhomebuyers.com or call or text us at (757) 527-8124 and we will take care of it. We may ask you to confirm your identity before making changes, so we know we are talking to the right person.

Do Not Track

Some browsers send a "Do Not Track" signal. There is no common standard for how websites should respond to it, so this site does not respond to those signals directly. You can still control tracking through your browser's cookie settings.

Third-party websites

If this site links to another website, that site has its own privacy policy. We are not responsible for how other websites handle your information, so it is worth reading their policies too.

Children

This website is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we update this policy, we will post the new version on this page and update the date at the top. If the change is significant, we will do our best to flag it clearly. Please check back if you would like to stay current.

Contact us

Questions about this policy or your information? The fastest way to reach us is email at info@naturalhomebuyers.com. You can also call or text us at (757) 527-8124.